Privacy Statement
Heartland Awards is strongly committed to protecting the privacy of our users and maintaining a secure online environment for our online fundraising programs. Our privacy statement covers our World Wide Web site found at www.heartlandawards.com
This Privacy Statement is effective as of the date written above and is designed to meet the following principles and practices.
- We fully disclose what information is collected on our site and how we use that information
- We provide our registered users with access to their account information and the ability to modify that information
- We are dedicated to creating a secure environment for user and order information and use server security to safeguard that information
When we use the term "you", we are referring to registered users, participants and general users of our web site who order products or information from our web site. When we use the term "personal information," we are referring to a user's first and last name, address, telephone number, fax number, and email address.
Violation of our privacy policy is cause for termination of your participation with us and we reserve the right to cooperate with municipal, state and federal officials in any law-enforcement investigation requiring either personal information or reports about lawful or unlawful user activities on this web site.
Heartland Awards does not give or sell your personal information to anyone. Your information and trust is very important to us.
E-commerce
- Shipping is F.O.B. Le Mars, IA unless otherwise stated on web page.
- We ship items to U.S. and Canada residents only, at this time.
- In-stock items: Please allow 5 - 7 business days for shipping
- Custom Items will be quoted a shipping date by email or FAX
- Iowa sales tax will be added to orders
- Credit Card Security using SSL encryption
Returns Policy
We strive to satisfy every customer. Due to the nature of our products, we do not accept returns or exchanges. Please double check spellings, dates, and wording on personalized items before submitting them to Heartland Awards. We do guarantee quality workmanship in our work. Wood products do have natural imperfections in the wood. This is part of the beauty of wood. We do not accept returns because of minor imperfections in wood. We think you will be pleased with the products we send out. Call us at 1-800-316-0123 with your concerns, or email us at sales@heartlandawards.com.